📷
Camera permission denied
Open your device Settings → FridgeChef and enable Camera access. Then relaunch the app and try scanning again.
Support Center
Need help?
We're here to help you get the most out of FridgeChef.
Contact our team
Real humans, fast replies. Drop us a line and we'll get back within 24 hours.
fridgechef.help@gmail.com✉ Email Support
Frequently asked
Answers to the most common questions about cooking with FridgeChef.
Troubleshooting
Quick fixes for the issues we see most often.
📶
Internet connection
FridgeChef needs an active connection to analyze photos and generate recipes. Switch between Wi‑Fi and cellular to test.
⚡
Slow AI analysis
Heavy traffic or a weak signal can slow things down. Use a well‑lit photo and a stable network for the fastest results.
🍳
Recipe generation failed
Try again in a few seconds — our servers may be busy. If it persists, reduce the number of ingredients or restart the app.
🥕
No ingredients detected
Take the photo in bright, even light with items clearly visible. Avoid clutter and packaging for the best recognition.
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App not updating
Make sure you're on the latest version from the App Store. Updates roll out frequently with improved AI and new recipes.
🔒 Privacy first
Your photos stay yours.
- Photos are only used temporarily to analyze the ingredients in your fridge.
- Photos are not permanently stored by FridgeChef on our servers.
- The analysis is performed securely over encrypted connections.